Quality

Quality Management System

The main objective of Metalaf Ltd.’s Management in adopting the Quality Management System (QMS) is to provide direct benefits to the company, improve its performance, and meet the requirements of its customers as well as applicable legal and regulatory requirements.

For this reason, Management, with the collaboration and commitment of all its employees, adopts a Quality Management System focused on satisfying its customers and other relevant stakeholders.

This company is certified:
ISO 9001:2015 e EN1090

Certificate
ISO 9001
Certificate of
Conformity
Quality Policy
Metalaf, Lda. aims to maintain and continuously evolve its Quality Management System. To achieve this, Management has established fundamental principles that must be pervasive throughout the organization, as follows:

High adaptability and responsiveness

Adaptability, centered on versatility and resource availability, and responsiveness, focused on short delivery times, are key factors underlying the success of our business.

Continuous attention to context

The company remains attentive to the needs and expectations of stakeholders. It maintains a focus on its context, identifying risks and opportunities associated with its activities to minimize negative effects and leverage detected opportunities.

Business sustainability

The company aims for sustained growth based on structural investments and contextually appropriate business strategies, always considering stakeholders’ expectations.

Continuous Improvement

Awareness and concern for the need to continuously improve the effectiveness of our processes create the challenge of actively and constantly promoting changes both at the process level and in the available resources.

Development of stable partnership relationships

Our ongoing success relies on a diversified customer portfolio, customer support and advice, the pursuit and development of effective solutions, compliance with current legal and regulatory requirements, and the know-how of our employees.

The careful selection of our product and service suppliers, as well as their evaluation, are integral parts of our Quality Management System, but also a significant investment in the company’s competitiveness.

The company is committed to providing its employees with adequate infrastructure and a suitable work environment, as well as managing individual skills for effective job performance.